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Tech specs

Hub (4G) Jeweller

Wireless control panel. Connectable via Ethernet and SIM card (LTE)

Hub (4G) Jeweller

Devices compatibility

Capacity

Wireless Ajax devices

up to 100

Specifically, up to 10 sirens and 1 range extender.

Ajax NVRs

up to 14

Ajax cameras

up to 224 via Ajax NVRs and up to 200 standalone

Third-party IP cameras

up to 10 when using RTSP via SDK
up to 224 when using ONVIF via Ajax NVRs

Users

up to 50

  • Any number of admin users within the hub limit.
  • PRO accounts for installers.
  • PRO accounts for installation and monitoring companies.
  • Access management for users.

Automation scenarios

up to 5

  • Alarm reactions.
  • Scheduled actions.
  • Security mode changing reactions.

Hub does not support scenarios by temperature, humidity, and CO₂ concentration.
Scenarios for comfort and productivity are available for other hub models.

Security groups

up to 9

Rooms

up to 50

Support for MotionCam detectors

unavailable

Wireless communication

Jeweller communication technology

Proprietary wireless communication technology to transmit commands, alarms, and events.

Key features:

  • Two-way communication.
  • Advanced anti-sabotage.
  • Block encryption featuring a dynamic key.
  • Instant notifications.
  • Remote configuration via the Ajax apps.

Radio frequency bands

866.0 – 866.5 MHz
868.0 – 868.6 MHz
868.7 – 869.2 MHz
905.0 – 926.5 MHz
915.85 – 926.5 MHz
921.0 – 922.0 MHz

Depends on the sales region.

Maximum effective radiated power (ERP)

up to 20 mW

Automatic power control to reduce power consumption and radio interference.

Radio signal modulation

GFSK

Radio communication range

up to 6,500 ft

Between the hub and connected devices (in an open space).
Maximum range depends on the connected device.

Polling interval

from 12 to 300 s

Adjusted by PRO or user with admin rights in the Ajax apps.

Encrypted radio communication

All the data stored and transmitted are protected by block encryption featuring a dynamic key.

Radio frequency hopping

Radio communication uses frequency hopping to prevent interception and jamming.

Recommendations

The device operating voltage is
110–240 V~.

Hub is designed for indoor installation only.

Communication channels

Ethernet

1 8P8C socket

Up to 100 Mbps.

Cellular

1 micro-SIM slot

Cellular bands

4G (LTE)

GSM 850/900/1800/1900 MHz

Automatic switching between communication channels

Instant switching between Ethernet and SIM.

Communication channels prioritization

1. Ethernet
2. Cellular connection

Communication channels work in parallel, to increase system reliability.
Most of the data is transmitted via Ethernet.

Notifications

Supported notification types

  • Push
  • SMS

Event types

  • Alarms
  • Malfunctions
  • Security Mode Change
  • System Events
  • Non-security Alerts
  • Automation Devices

The notification types are configured for each user.

Notification

Monitoring

Supported protocols

  • SIA (DC-09)
  • SurGard (Contact ID)
  • ADEMCO 685
  • Other proprietary protocols

Event types

  • System alarms and events
  • Panic button coordinates

Power supply

Main

110–240 V~, 50/60 Hz

Up to 10 W of mains power consumption.

Backup

built-in backup rechargeable battery: Li-ion 3 А·h

Up to 15 hours of offline operation when the Ethernet is switched off.

The hub has a 3-pin battery. To replace the hub battery, use the same one.

Alternative

6 V⎓ (when using 6V PSU (type A))
12–24 V⎓ (when using 12–24V PSU (type A))

Requires the appropriate alternative power supply unit (sold separately).

Enclosure

Dimensions

6.42″ × 6.42″ × 1.42″

Weight

12.70 oz

Operating temperature range

from 14°F to 104°F

Operating humidity

up to 75%

Protection class

IP20

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Colors

Black

White

Complete set

Hub (4G) Jeweller

SmartBracket mounting panel

Power supply cable

Ethernet cable

Installation kit

GSM start package (available not in all countries)

Quick start guide

Certification and compliance with standards

Hub (4G) Jeweller

Hub (4G) Jeweller

Compliance with the security alarm standards

Certificate issued by TREZOR TEST s.r.o.

  • EN 50131-3:2009
  • EN 50136-2:2013
  • EN 50131-10:2014
  • EN 50136-1:2012
  • EN 50131-6:2017
  • EN 50131-5-3:2017
  • EN 50131-1:2006 / A1:2009 / A2:2017
  • PD 6662:2017*

Security Grade (SG)

Certificate issued by TREZOR TEST s.r.o.

2

Radio Equipment Directive (RED)

Certificate issued by MiCOM Labs

  • EN 300 220-1 V3.1.1
  • EN 300 220-2 V3.2.1
  • EN 301 908-1 V15.1.1
  • ETSI EN 301 908-13V13.2

Restriction of Hazardous Substances (RoHS)

Shenzhen NTEK Testing Technology Co.

EN IEC 63000:2018

Electromagnetic Compatibility Directive (EMC)

Certificate issued by MiCOM Labs

  • EN 301 489-1 V2.2.3
  • EN 301 489-3 V2.1.1
  • EN 301 489-52 V1.2.1
  • EN 55032:2015+A11:2020
  • EN 55035:2017+A11:2020
  • EN 61000-3-2:2014+ A1:2021
  • EN 61000-3-3:2013 +A2:2021

Low Voltage Directive (LVD)

Certificate issued by MiCOM Labs

  • EN 62311:2020
  • EN IEC 62368-1:2020+A11:2020

Environmental class according to EN 50131

Certificate issued by TREZOR TEST s.r.o.

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NIST

FIPS 197

PSTI UK

Schedule 1

Additional information

Compliance with standards

Learn more

Warranty

24 months

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User manual

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