Superior MegaHub

Ajax devices

up to 999¹

Specifically, up to 10 range extenders.

¹ The hub supports both devices with the new firmware version (i.e., with the “999-ready” label) and devices with the legacy firmware version. However, no more than 250 devices with the legacy firmware can be added to the hub. The remaining devices within the 999 limit must have the new firmware version.

Ajax NVRs

up to 36

Ajax cameras

up to 224 via Ajax NVRs and up to 492 standalone

Third-party IP cameras

up to 100 when using RTSP via SDK

up to 224 when using ONVIF via Ajax NVRs

Users

up to 1,000

• Any number of admin users within the hub limit.
• PRO accounts for installers.
• PRO accounts for installation and monitoring companies.

Automation scenarios

up to 100

• By alarm.
• By schedule.
• By arming/disarming.
• By temperature, humidity, CO₂ concentration.
• By pressing Ajax Button.
• By actuating Ajax LightSwitch.

Security groups

up to 100

Rooms

up to 500

Event log

up to 1,000 events

Events are saved in non-volatile embedded flash memory.

Fibra communication technology

Proprietary wired communication technology to transmit commands, alarms, and events.

Key features:

• Two-way communication.
• Advanced sabotage protection.
• Instant notifications.
• Remote control and configuration via Ajax apps.

Line connection

4-core cable

Input

8 Fibra lines

Compatible with Fibra devices only.

Fibra line length

up to 6,500 ft

When the U/UTP cat.5 4×2×0.51 mm (24 AWG) cable with copper conductor is used.

Power supply of devices

up to 1.2 A per one Fibra line

up to 1.6 A in total for all Fibra lines

For all connected wired devices.

Output voltage range

22–25 V⎓

Topologies

• Beam (Radial wiring)
• Ring
• Tree

If the line breaks, the ring splits into two independent beams, allowing connected devices to continue operating normally, and the system notifies a monitoring company and users of the incident.

Device polling interval

12 to 300 s

Adjusted by a PRO or user with admin rights in Ajax apps.

Encrypted communication

All stored and transmitted data is protected by block encryption featuring a dynamic key.

Superior Jeweller communication technology

Proprietary wireless technology for transmitting commands, alarms, and events. Superior Jeweller is an upgraded version of the Jeweller radio protocol for Superior devices, ensuring compliance with EN 50131 (Grade 3).

Key features:

• Two-way communication.
• Advanced sabotage protection.
• Enhanced block encryption featuring a dynamic key.
• Instant notifications.
• Remote control and configuration in Ajax apps.

Frequency bands

865.0–868.0 MHz

868.0–868.6 MHz

868.7–869.2 MHz

869.4–869.65 MHz

Maximum effective radiated power (ERP)

up to 25 mW

Automatic power control to reduce power consumption and radio interference.

Radio signal modulation

GFSK

Radio communication range

up to 6,500 ft

Between a hub and connected devices (in open space). The maximum range depends on the connected device.

Device polling interval

12 s to 300 s

Adjusted by a PRO or user with admin rights in Ajax apps.

Encrypted communication

All stored and transmitted data is protected with advanced encryption, ensuring both confidentiality and integrity.

Frequency hopping

To prevent radio interference and jamming.

Wings communication technology

Proprietary wireless communication technology to transmit large data packets.

Key features:

• Two-way communication.
• Advanced sabotage protection.
• Block encryption featuring a dynamic key.
• Data packet reload in case of transmission errors.
• Photo delivery check.

Frequency bands

865.0–868.0 MHz

868.0–868.6 MHz

868.7–869.2 MHz

869.4–869.65 MHz

Maximum effective radiated power (ERP)

up to 25 mW

Automatic power control to reduce power consumption and radio interference.

Radio communication range

up to 6,500 ft

Between a hub and connected devices (in open space). The maximum range depends on the connected device.

Encrypted communication

All stored and transmitted data is protected with advanced encryption, ensuring both confidentiality and integrity.

Frequency hopping

To prevent radio interference and jamming.

Photo verification types

• By alarm
• By scenario
• On demand
• By schedule
• By arming/disarming
• By masking attempt
• By tamper alarm
• By magnetometer alarm

Photo delivery time

up to 9 s

By default.

Photo resolution

up to 960 × 720 pixels

Depends on the detector type.

Number of photos in a series

1 to 5

Supported protocols

• SIA DC-09 (SIA-DCS)
• SurGard (Contact ID)
• ​​ADEMCO 685
• Other proprietary protocols

Event types

• System alarms and events
• Panic button coordinates
• Photo verification

Tamper alarm

The board has a connector for attaching a tamper board. The tamper board detects when the Ajax Case lid is opened and notifies of attempts to detach Ajax Case with the installed hub from the surface.

Protection against spoofing

device authentication

Frequency hopping

The hub sends notifications of jamming or connection loss with the devices to all users and the monitoring company.

Jamming detection

The hub analyzes the noise level in the channel and the communication quality with added devices and sends a notification within 30 seconds.

Main power supply type

type A

Device operating AC voltage range

100–240 V, 50/60 Hz

From the main power supply. Maximum current consumption is up to 1.8 A.

Device operating DC voltage range

10.5–15 V⎓

Autonomous operation

up to 60 hours

Superior MegaHub with an 18 Ah backup battery can power a system with XXX wired devices for 60 hours. Wireless devices operate on batteries and do not require an additional power supply.

The Battery power saver feature allows extending the backup battery life.

Low battery voltage

11.7 V⎓

Low battery recovery voltage

12.7 V⎓

End-of-life battery voltage

10.5 V⎓

Superior MegaHub switches off.

Maximum output peak-to-peak ripple voltage

1.2 V⎓

Minimum backup battery energy level in the charged state

100%

Maximum at nominal voltage

220 mA

Quiescent at nominal voltage²

up to 178 mA

When GSM and Ethernet are enabled.

up to 170 mA

When Ethernet is disabled.

² From the backup battery if the main power supply is lost.

Superior MegaHub

Power cable

Battery connection cable

Ethernet cable

Case E (395)

Installation kit

8 terminating resistors (120 Ω)

Quick start guide