How to integrate Ajax video surveillance into a CMS

Ajax Systems provides seamless integration of video surveillance with third-party monitoring software for central monitoring stations (CMSs). Available solutions meet different needs, providing flexibility and reliability. The following integration features are currently available:

1. Events to CMS from Ajax video devices

2. Alarm verification by video scenario

3. URL to view in PRO Desktop – visual verification of camera detection events

4. Integration via ONVIF^®/RTSP for Ajax video devices

This article describes how to configure existing integration types. It will be updated as new features are released.

Events to CMS from Ajax video devices

What a CMS receives: data in the format of CID and SIA codes.

What a CMS requires: connecting the system to the CMS via Ajax Translator or cloud signaling.

Ajax Translator receives a message from an Ajax system, decrypts it, and converts it into an event protocol supported by the CMS software. Cloud signaling is a service built into Ajax PRO Desktop that sends events from an Ajax system via the SIA DC-09 (SIA-DCS/ADM-CID) protocol. This message may contain additional information, such as web links, geographic coordinates, or other standardized data. The following events can be transmitted via Ajax Translator and cloud signaling:

• AI detection of a person, pet, or vehicle

• Motion detection

• Server connection

• Storage health

• Battery and external power source health

• Hardware errors

• Tamper alarm

• Software updates

SIA event codes

Alarm verification by video scenario

What a CMS receives: a series of 10 photos taken by a third-party camera connected to an Ajax NVR or by an Ajax camera when an Ajax detector added to the scenario is triggered.

What a CMS requires: connecting the system to the CMS via Ajax Translator or cloud signaling.

Ajax video surveillance devices can help verify alarms in the system. Video scenarios allow you to confirm alarms using cameras installed at the facility.

Cameras added to the system can be configured to respond to alarms from one, several, or all connected devices. Combined detectors can register various types of alarms. You can configure the detectors to respond to all types of alarms, several types, or only one.

Learn more about video scenarios

To create and configure a video scenario:

1. Log in to an Ajax app.

2. Select the required space.

3. Click on the gear icon to go to Settings.

4. Go to the Video scenarios menu.

5. Click the Create scenario button if you are creating a scenario for the first time or the Add scenario button if you have already created scenarios in the system.

6. Configure the video scenario according to this article.

Visual verification in Ajax PRO Desktop via URL

What a CMS receives: link to the video from an Ajax camera/NVR in the CMS event. The link opens the special view window in Ajax PRO Desktop, which shows a live stream from the camera and archive recording at the time of the event.

What a CMS requires: connecting the system to the CMS through cloud signaling via the SIA DC-09 protocol and Ajax PRO Desktop 4.20 and later.

PRO can enable visual verification of detection events from cameras. Monitoring companies that use cloud signaling can open and view videos from Ajax video devices. Videos are captured after the alarm is activated by the camera’s built-in motion detector or AI-powered object recognition directly in Ajax PRO Desktop.

Learn more about cloud signaling in Ajax PRO Desktop

To configure visual verification of detection events:

1. Log in to Ajax PRO Desktop.

2. Open the Company module.

3. Click on the CMS connection menu.

4. Click on the gear icon to go to the required receiver settings.

5. Choose the URL to view in PRO Desktop option in the Visual verification of cameras detection events field.

6. Click Save.

When an Ajax video device is triggered, the CMS receives a URL that opens a new browser window. This URL leads to the Ajax PRO Desktop video wall widget, which displays two video streams: a live video and a recorded video segment.

Visual verification via URL without Ajax PRO Desktop

What a CMS receives: link to the video from an Ajax camera/NVR in the CMS event. The link opens the special view window in a new browser window, which shows a live stream from the camera and archive recording at the time of the event. Installation of PRO Desktop is not required.

What a CMS requires: connecting the system to the CMS through cloud signaling via the SIA DC-09, Microkey, and Manitou protocols.

CMS software that supports the feature:

1. AM/Win by INSOCAM

2. Stages by Bold Group

3. LISA by Dr. Pfau Fernwirktechnik GmbH

4. Patriot by Patriot Systems

5. ISM by Innovative Business Systems

6. Gemini-Sense by Bold Communications

7. Genesis by NXGEN Technology AG

8. evalink talos by Sitasys

The CMS operator can open and view videos from Ajax video devices without having Ajax PRO Desktop installed. The flow is similar to the visual verification in Ajax PRO Desktop using the URL feature, but the received URL leads to a new browser window, not to the Ajax PRO Desktop video wall widget. The opened window also displays two video streams: a live video and a recorded video segment.

Integration via ONVIF®/RTSP for Ajax video devices

What a CMS receives: streaming video and audio via RTSP to third-party VMSs or CMSs through integration modules.

What a CMS requires:

1. Ajax PRO Desktop with version 4.20 and later or Ajax Desktop with version 4.21 and later.

2. Ajax video device with the following firmware versions:

   Device	Firmware version required for ONVIF® connection	Firmware version required for ONVIF® Profile G
   Ajax NVRs	2.289 or later	2.751 or later
   Ajax wired cameras	2.356 or later	2.901 or later
   IndoorCam DoorBell	2.377 or later	Not supported

With ONVIF^® connection, Ajax cameras and NVRs can now transmit video streams directly to third-party clients using the standard ONVIF^® protocol, bypassing Ajax Cloud. Ajax video devices are ONVIF^® Profile S conformant, which enables RTSP-based video and audio streaming, as well as H.264 encoding for video compression.

Ajax wired cameras and NVRs are also ONVIF^® Profile G conformant. This allows third-party VMS platforms or NVRs conformant with ONVIF^® Profile G to access and retrieve stored video and audio, search for recordings by time, remotely play back recordings stored on Ajax cameras or NVRs, and configure or control recording sessions.

Ajax video devices implement ONVIF^® H.265 (HEVC) encoding, transmission of motion detection and AI recognition events, control over Wide Dynamic Range (WDR), and other image settings — not ONVIF^® profile or add-on conformant.

In this case, Ajax Translator or cloud signaling is not required.

To configure connection via ONVIF^®, in an Ajax desktop app:

1. Select the video device you want to connect via ONVIF^®.

2. Click the gear icon to go to the settings.

3. Select the Service settings.

4. Click Connection via ONVIF.

5. Set up the connection according to this article.